BIENVENUE À SUMATRA

Frequently Asked Questions (FAQ)

Planning your adventure in Bukit Lawang? Find answers to the most common questions about orangutan trekking, Gunung Leuser National Park, airport transfers, accommodation, what to pack, safety, booking, and everything you need to know before visiting Sumatra.

Our jungle trekking tours take place in Bukit Lawang, the gateway to Gunung Leuser National Park, one of the last remaining habitats of the critically endangered Sumatran orangutan.

We offer a variety of trekking experiences including Half-Day Trekking, 1 Day Trekking, 2 Days 1 Night, 3 Days 2 Nights, 4 Days 3 Nights, 5 Days 4 Nights, Bat Cave Tours, Village Tours, and transportation services throughout North Sumatra.

While sightings cannot be guaranteed because orangutans are wild animals, the chances of encountering them in Bukit Lawang are very high. You may also see Thomas Leaf Monkeys, macaques, gibbons, hornbills, and other rainforest wildlife.

Yes. We offer trekking options suitable for all fitness levels, from short family-friendly walks to challenging multi-day jungle expeditions. Our guides will adapt the pace to your group’s abilities.

Most trekking packages include:

  • Licensed local guide
  • National Park permit
  • Fresh tropical fruits
  • Jungle lunch and meals (for overnight treks)
  • Camping equipment
  • River tubing or rafting back to Bukit Lawang (depending on the package)

Specific inclusions are listed on each package page.

We recommend bringing:

  • Comfortable trekking shoes
  • Lightweight clothing
  • Rain jacket
  • Small backpack
  • Insect repellent
  • Sunscreen
  • Camera
  • Personal medications
  • Reusable water bottle

We offer both private and small-group trekking experiences. Private tours are ideal for couples, families, and travelers looking for a more personalized adventure.

During overnight treks, you will stay at riverside jungle camps surrounded by nature. Camps include tents, sleeping mats, and freshly prepared meals by our trekking team.

Yes. Your safety is our top priority. All treks are led by experienced local guides who know the rainforest, wildlife behavior, and trekking routes extremely well.

Yes. We provide private transportation from and to Kualanamu International Airport, Medan city, Berastagi, Lake Toba, and other destinations across North Sumatra.

Bukit Lawang can be visited year-round. The drier months generally offer more comfortable trekking conditions, but wildlife can be seen throughout the year.

Yes. Families with children are welcome. We recommend shorter treks for younger children and can customize the experience to suit your family.

Absolutely. We can provide vegetarian, vegan, and other dietary options. Please inform us when making your booking.

  • Experienced local guides
  • Ethical wildlife encounters
  • Small groups and personalized service
  • Support for local communities
  • Responsible tourism practices
  • Authentic rainforest experiences in Bukit Lawang and Gunung Leuser National Park.
  • Experienced local guides
  • Ethical wildlife encounters
  • Small groups and personalized service
  • Support for local communities
  • Responsible tourism practices
  • Authentic rainforest experiences in Bukit Lawang and Gunung Leuser National Park.

Jungle trekking continues in light rain, which is common in tropical rainforests. We recommend bringing a rain jacket or poncho. In case of severe weather, guides may adjust the route for safety.

Yes. We can help arrange comfortable accommodation before and after your trek, ranging from budget guesthouses to riverside eco-lodges.

We recommend booking at least 1–2 weeks in advance, especially during the high season, to secure your preferred trekking dates and accommodation.

The rainforest is home to:

  • Thomas Leaf Monkeys
  • Long-tailed Macaques
  • White-handed Gibbons
  • Hornbills
  • Monitor Lizards
  • Various tropical birds, reptiles, and insects

Wildlife sightings vary daily because animals move freely in their natural habitat.

Our team is available daily via WhatsApp and email. We aim to respond quickly and help you plan an unforgettable Sumatra jungle adventure.